Building language systems
that work outside the lab
Research is at the heart of Eloquent Labs, and we use our research as the core technology in Eloquent's products.
Our NLP research focuses on areas with natural applications to conversational AI:
state management for task-oriented dialog, novel neural models semantic similarity,
new models and datasets for reading comprehension, and more.
Eloquent's research extends beyond NLP to Human Computer Interaction, crowdsourcing, and creating reliable, low-latency distributed systems for real-time chat.
We believe that great products are driven by great research, and
great research should be applied to problems to create great products.
One of the keys to Eloquent's high-accuracy conversational AI is our human-in-the-loop
technology: "On The Job Learning," published by our CEO Keenon at NIPS — a top conference
in machine learning.
On-the-Job Learning with Bayesian Decision Theory
Awarded a Spotlight Award in NIPS 2016
In addition, papers authored by Eloquent's founders have earned Outstanding Paper
awards at ACL, and one of the Best Paper awards at EMNLP. Eloquent's
team has authored dozens of peer-reviewed papers.
Research is at the foundation of the company, and is reflected by the
founding team: Both Keenon and Gabor are graduates of Stanford's
Natural Language Processing group.
Chief Executive Officer
Chief Technology Officer
B.S. Honors, Berkeley
Eloquent is advised by top experts in Natural Language Processing and
Human Computer Interaction.
Assistant Professor, HCI
Carnegie Mellon University
Assistant Professor, HCI
Research at Eloquent provides the core capabilities of our knowledge management
and conversational AI products.
Open-domain question-answering over
large unstructured document sets with
deep neural networks.
How long do I have to return something I don’t like?
.. We provide a lifetime promise of quality. We pride ourselves on our ability to maintain customer satisfaction
.. any items of unsatisfactory quality upon arrival will be replaced by a new product. Upon a return
of items a new product will be shipped ...
.. Guarantee." You are allowed to return undamaged goods within 30 days of the original purchase.
Printing a return ...
Entailment and Similarity
Textual entailment and sentence similarity models for
detecting previously asked (and answered!) questions,
even if asked syntactically differently.
Is it covered if someone gets their house burned down by somebody?
Detected previously asked: "Do our home insurance policies cover arson?"
Conversation State Management
Complex state awareness and sophisticated dialogue managment for
dealing with a rich and unpredictable conversational flows.
Where is my package? It was supposed to be here yesterday
I'd be happy to help. Can I get an order number?
No problem at all! Can I get your email?
If you're interested in a career at Eloquent, you can reach us
at [email protected].
Make sure you take a look at our careers page.